As the warehouse emerges as a more direct link in the customer fulfillment chain, new technologies have likewise emerged that promise not only to speed fulfillment but to reduce the costs in doing so. An effective WMS (warehouse management system) remains part of this equation, but so, too, are new technologies that can deliver greater efficiencies to the warehouse. Among these are mobile technology and mobile device convergence, voice-activated operations, automation, green technology and the ability to reconstruct workflows on demand.
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